E-book: Crossing the Generational Divide
Learn how to offer customer service across the generations.
Today, fast-growing companies everywhere are trying figure out the right recipe for success when it comes to keeping their customers happy and loyal. But when your customer base spans different generations with different service expectations, rolling out the right support strategy to address all of their needs can be challenging.
A new survey sponsored by Desk.com looks at how different generations of consumers — Boomers, Gen Xers, and Millennials — perceive and prefer to interact with customer service.
Download “Crossing the Generational Divide” today and learn how to offer customer service that spans all the generations.
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